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Tag Archives: Best Practices

Manager’s Guide: How can I make it easier for a new hire to transition in my group? (Part 1)


I have written numerous blogs about how to familiarize yourself with your new job, but I have never focused on writing the other side of the story. In this blog series, I will provide some guidelines which can help you to conduct useful conversations with your new employees during the onboarding process. I hope that you can create a positive onboarding experience for your employees through these tips.

Talk about strategic objectives: Obviously, you need to have several conversations between you and the new employee over first 6-7 months, but make sure to make the strategic objectives as your primary conversation topic. This will not only make her understand the relationship between her tasks and the objectives of your company, but it will help you to make her understand the overall picture. You can start this discussion by talking about the company’s vision and strategy; and then you can progress towards explaining her the company’s goals, priorities and business initiatives. During this discussion, you should always ensure that you try to connect company’s goals and your team’s goals with her day-to-day activities. This practice will help you in making her an autonomous resource of your team, who can connect the dots by herself.

Talk about the culture: I have seen various managers, who fails to explain the existing culture of their company to a new hire. They think that the new hire will catch up on the company’s culture with time. While this perception has some credibility, I would advise not to do that. If you would have explained the company’s culture to the new hire during the onboarding process, then it will make her transition easier and smooth, while you can benefit from her understanding of the existing culture. You can initiate this conversation by describing her the culture of the company including company’s norms, beliefs, values, traditions, symbols, etc. For example: our working hours are 8-5pm, and all the employees are supposed to be present on the company premises between our core hours – 9am to 4pm.

I hope these tips will help you to become a better manager by providing a clear direction for your newly hired employee. In the next blog post, I will be discussing about how to familiarize your new hire with the rules of your team.

Let me know, if you have any other ideas through which you can help your employees to easily transition to your company. Thanks. – Bhavin Gandhi

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Posted by on February 21, 2012 in 21st Century, Leadership, Management

 

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Incorporate best practices into your organization’s culture


Recently, I was called upon for help by one of the local small business owner. She wanted to improve efficiency of her business processes to improve production capacity. After reviewing her existing process documents, I couldn’t find any major improvements. So, I visited her company and met with few employees to get more information. To my surprise, employees gave me the different picture of the organization. Most of the employees seemed to consider processes as an unnecessary overhead. Their working style reflected “Just do it” approach to finish the work. This is not an independent event. I have seen many organizations, where this problem is prominent. You can have as many processes as you can, but if you fail to incorporate those process in to your culture then nothing is going to help you in improving efficiency. Following are few tips that you can follow in order to enforce your processes.

Demonstrate Benefits:

Most of the workers push back on the use of processes based on their primary perception of “more processes = more work”. While that might be true, the assumption that not employing processes will tend to create less overhead is generally untrue. Thus, an organization needs to do a better job of communicating benefits of their processes to their employees. For example: Don’t just tell your employees to put in their actual hours in to the ERP system. Explain them how this will help you to get an appropriate estimates for your future projects, and how this will reduce their overtime. Also, discuss about other benefits such as reduction in employee’s stress level due to more control over projects, etc.

Customize processes:

It is always better to have people adopt practices that they have thought of instead of demanding that they should follow a particular process “because I said so”. Thus, every organization should do a better job of involving their employees in fine tuning their processes. Before coming up with any kind of process or hiring an external consultant, one should ask their employees about their idea of an ideal process. Of course, you might not agree with each and every idea that is presented to you. But it will give you a baseline to think about, and that too, for free. Asking feedback from employees will make them feel valuable and get their buy-ins before you implement the process. Thus, there are more chances that those customized processes will convert into actual processes instead of being just on paper.

I hope, these tips will help you to incorporate best practices in to your organizational culture. Let me know, if you have any other suggestions regarding the same. Thanks. – Bhavin Gandhi

 
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Posted by on April 4, 2011 in 21st Century, Leadership, Management

 

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